PRODUCT / SERVICE DESIGN AND DEVELOPMENT
Without a doubt, the most cost effective way to achieve product or service quality, reliability and customer satisfaction is to design it into the product or service before it's ever released to the customer. This is the focus of Design for Six Sigma (DFSS), Innovation and the IDDOV methodology: Get it right the first time! This recognition has more companies than ever before focusing on product and service development as an avenue to both top-line and bottom-line financial benefits.
|